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Job Description
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
This position supports business leadership through development of complex financial and operational reporting and analysis solutions. This position also leads technical design projects and oversees processes for developing appropriate reporting infrastructure and procedures.
Requirements:
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
We're committed to bringing passion and customer focus to the business.
This position supports business leadership through development of complex financial and operational reporting and analysis solutions. This position also leads technical design projects and oversees processes for developing appropriate reporting infrastructure and procedures.
- Monitors queue real-time
- Analyzes, monitors and balances real-time staffing levels vis-a-vis call volumes, busy lines, production issues
- Assists during downtime
- Real-time analysis on a daily basis to ensure employee schedule adherence and management and tracking of off-line exceptions
Requirements:
- At least with 1 year experience in Workforce Management
- Amenable to work on site
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Original Title: WFM Specialist 1
Req Id: R25_02220
Posted At: Wed Jul 02 2025 00:00:00 GMT+0000 (Coordinated Universal Time)