Potential Fraud/Scam Warning:
VXI Global Solutions and its Recruiting/Hiring managers will only contact you from an official @vxi.com email address. VXI may communicate or contact you via text message, but will never ask you to pay money or send you checks during the job application process for equipment or in exchange for employment opportunities or other services. If you receive emails from individuals claiming to work on behalf of VXI using any other email address, especially a personal email account, or if you receive communications that seem suspicious, ask for payment or appear fraudulent, please contact us immediately at us.hr@vxi.com
Job Description
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Requirements:
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
We're committed to bringing passion and customer focus to the business.
- Monitors training progress of ongoing classes and OJTs to ensure that activities are carried out on time and manages logistics, manpower and schedules.
- Oversees the activities of the training department in delivering programs that are responsive to individual, operational and client needs.
- Receives training needs instruction from client, communicates the need to the department/s concerned, and directs the implementation of necessary training programs.
- Monitors training progress to ensure that activities are carried out on time and manages logistics for billable hours.
- Develops long-term training strategy including ongoing needs assessment and feedback from operations and support departments.
- Attends calibration meetings with client, training and quality department to discuss updates, immediate issues and action plans.
- Updates and sends training reports to client, covering training progress, evaluation results, and other training details.
- Attends emergency meetings with clients and / or colleagues from other sites for the immediate resolution of issues and concerns.
- Identifies departmental and companywide training needs; plans and prioritizes activities to address those needs.
- Evaluates the performance of staff according to their respective schedules; maintains objectivity in the rating process by ensuring that ratings are supported by pertinent documents; discusses the rating with the employee for a better understanding of their performance.
- Conducts weekly meeting with staff to keep the team updated on current issues, new incidents encountered on each training class, and client or project updates.
- Develops training module, as necessary, for specialized training requirement; conducts research and gathers materials based on the specific need.
- Develops and implements action plans to address performance gaps of subordinates; recommends / implements corrective action as necessary.
- Enforces discipline among staff; documents infractions of company rules by accomplishing an Incident Report (IR) Form, as necessary; submits the IR form to the Human Resources Department (HRD) for processing.
- Conducts training classes, as necessary.
Requirements:
- Candidate must possess at least a Bachelor's/College Degree , Human Resource Management, Business Studies/Administration/Management, Commerce or equivalent.
- At least 3 year(s) of working experience in the Training field is required for this position.
- Must be a Training Supervisor for at least for 1 year and above, Telco experience is preferred
- Highly proficient in curriculum development
- OD background an advantage
- Candidate must be amenable to work in our Munoz, EDSA (QC) site and in a night shift
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Original Title: Training Supervisor
Req Id: R25_06737
Posted At: Mon Mar 23 2026 00:00:00 GMT+0000 (Coordinated Universal Time)