Potential Fraud/Scam Warning:
VXI Global Solutions and its Recruiting/Hiring managers will only contact you from an official @vxi.com email address. VXI may communicate or contact you via text message, but will never ask you to pay money or send you checks during the job application process for equipment or in exchange for employment opportunities or other services. If you receive emails from individuals claiming to work on behalf of VXI using any other email address, especially a personal email account, or if you receive communications that seem suspicious, ask for payment or appear fraudulent, please contact us immediately at us.hr@vxi.com
Account Associate - Mandarin Bilingual
Customer Service | Sales
Full Time
Pasay City, Philippines, 1300
Job Description
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Responsibilities:
Requirements:
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
We're committed to bringing passion and customer focus to the business.
Responsibilities:
- Works in a fast-paced, structured call center environment
- Delivers extraordinary customer care by responding to customer questions concerning their accounts
- Grows and nurtures customer relationships on each and every call that result in measurable customer value
- Documents necessary account information and offer solutions that benefit the customer
- Maintains acceptable performance standards, including effectiveness, efficiency and quality.
- Upholds the client policies (call handing, password, security, systems, and confidentiality etc)
- Supports and adheres to company policies, requirements, and expectations
- Maintains regular and consistent attendance and punctuality
Requirements:
- Must be fluent in Mandarin and English
- Call center experience is a plus
- Amenable to work in fixed graveyard shift schedule
- Amenable to work onsite in VXI Pasay
- For foreign nationals:
- Must have eligibility to work in the Philippines
- Must hold a tourist visa; if formerly/currently employed with 9G visa, previous/current employer must downgrade it to Tourist visa
- Must have a valid passport at least 1 year before expiry
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Original Title: Account Associate - Mandarin Bilingual
Req Id: R26_03677
Posted At: Sat Jul 18 2026 00:00:00 GMT+0000 (Coordinated Universal Time)