Potential Fraud/Scam Warning:
VXI Global Solutions and its Recruiting/Hiring managers will only contact you from an official @vxi.com email address. VXI may communicate or contact you via text message, but will never ask you to pay money or send you checks during the job application process for equipment or in exchange for employment opportunities or other services. If you receive emails from individuals claiming to work on behalf of VXI using any other email address, especially a personal email account, or if you receive communications that seem suspicious, ask for payment or appear fraudulent, please contact us immediately at us.hr@vxi.com
Job Description
We're committed to bringing passion and customer focus to the business.
Summary
- Responsible for developing, enhancing and implementing internal risk and fraud audit processes and procedures
- Responsible for overseeing fraud audits and investigations for assigned clients across all Philippine sites that support the client
- Serve as the first line of contact and escalation covering all related risk and fraud issues, activities, initiatives and deliverables from internal and external clients.
Essential Duties & Responsibilities:
- Lead team members, foster their professional development and growth, and promote teamwork and cooperation
- Manages, coaches and mentors Security and Fraud Analysts / Officers based on their team's productivity, efficiency, efficacy and overall work performance.
- Manages and executes fraud audits and investigations, including identifying risks, planning and prioritizing audit work, managing the audit process, developing recommendations and reviewing them with appropriate management
- Works directly with various internal departments across assigned sites for corrective action plans to mitigate risks
- Ensure standardization of RAFM practices across all sites for assigned client
- Collaborate with the RAFM management team in strategic planning and fiscal management (budget) of the Department.
- Deploys best practices between sites supporting assigned client
- Represent RAFM on all client implementation teams and manage the coordination and delivery of all action items.
- Helps in coming up with department policies & procedures such as but not limited to Hiring criteria, promotion criteria, department scorecards and others
- Enforces discipline among RAFM personnel; documents infractions of company rules, as necessary and submits incident reports to the Human Resources Department (HRD) for processing.
- Ensures proficient training, management/staff development, and effective employee relation/recognition is achieved for all RAFM personnel under his/her reporting structure.
- Represent the VXI RAFM organization at client weekly, monthly and quarterly business reviews (QBRs) as required.
- Performs other duties that may be assigned from time to time.
Education & Experience
- Bachelor's / College Degree with a minimum of 2-3 years management experience. Equivalent experience may be substituted for any of the above.
- Experience in Risk and Fraud Management is preferred
- Familiarity with Quality processes and methodologies
- Familiarity with Six Sigma/COPC Methodologies an advantage
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!