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Job Description
We're committed to bringing passion and customer focus to the business.
Job Overview
The JAMF Administrator will be responsible for ensuring optimal performance and availability of our JAMF Pro instance, which is critical to our day-to-day operations. He or she will proactively manage the system, troubleshoot issues, and develop strategies to enhance our Apple device management. In some instances, the successful candidate will collaborate with IT teams across our Los Angeles headquarters and Asia/Europe offices.
Responsibilities and Duties
- JAMF Pro Administration: Own the configuration, management, and ongoing development of our JAMF Pro instance to meet evolving organizational needs.
- Policy and Security: Develop, implement, and maintain security profiles and policies for Apple devices. Leverage JAMF Pro to ensure configurations adhere to security standards and compliance frameworks (e.g., CIS benchmarks).
- Scripting: Utilize scripting languages (Bash, Python, or similar) to automate tasks, create custom workflows, and extend JAMF Pro's capabilities.
- Patch Management: Manage system and application patch deployment schedules, ensuring devices are secure and up-to-date.
- Inventory and Asset Management: Maintain detailed device records, track software licenses, and manage device lifecycles within JAMF.
- Troubleshooting: Proactively monitor JAMF Pro and the Apple device fleet, identify potential issues, and troubleshoot/resolve technical problems.
- Collaboration and Documentation: Partner with IT teams (systems, networking, security) to integrate JAMF Pro into the broader IT infrastructure. Create and maintain clear documentation on processes and configurations.
Qualifications
Required:
- 5+ years of in-depth experience administering JAMF Pro in a medium-to-large enterprise environment.
- Proven expertise in macOS and iOS/iPadOS, with an understanding of their underlying technologies.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!